Terms and Conditions

Terms and Conditions of The Society Fitness
Acceptance of Legal Terms

Welcome to the website www.thesocietyfitness.com, owned by The Society Fitness, located in San Juan, Puerto Rico. By accessing and using our website, you acknowledge and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), as well as all additional policies referenced in this document or available through hyperlinks. These terms and conditions establish the legal rights and responsibilities of all parties involved in browsing and using our website, as well as engaging in online commercial transactions.

By visiting our site and/or making a purchase, you participate in our "Service" and agree to comply with the terms and conditions set forth herein, including, but not limited to, all additional terms and policies referenced in this document or available through links on our website. These terms apply to all users of the site, regardless of whether they are simply browsing, suppliers, customers, merchants, or content collaborators.

It is your responsibility to periodically review these terms and conditions to stay informed of any changes that may be made. If you do not agree with any of these terms, we ask that you refrain from using our website and from making any transactions through it. By continuing to use the website, you accept the updated terms and conditions.

In addition, we urge you to read and understand our Privacy Notice for more details on how we handle and protect your personal information, as well as the purposes for which it will be used. By using our site, you confirm that you have read, understood, and accepted our privacy policy along with these terms of service.

SECTION 1 – ONLINE STORE TERMS

We offer exclusive clothing products through our website. The terms and conditions detailed below govern the use of our website and the purchasing process, where we will provide information about the characteristics of the products, promotions, availability, and shipping costs. By completing a purchase, you confirm that you have read and accepted these terms.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason. Additionally, the content of your account, except credit card information, may be transferred without encryption and stored on various devices or networks.

SECTION 3 – ACCURACY AND UPDATING OF INFORMATION

We strive to provide the most accurate and up-to-date information on our website. However, we do not guarantee that the information is complete or current at all times. It is your responsibility to verify any changes on the website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products may change without prior notice. We reserve the right to modify or discontinue any part of the service at any time.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online. We reserve the right to limit the quantities of products or services we offer and to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. In the event of modifications or cancellations of orders, we will attempt to notify you through the email provided when making the purchase.

SECTION 7 – DELIVERY AND SHIPPING COSTS

The delivery of orders is conditional on the payment of the corresponding shipping costs. We are not responsible for delays, losses, or damages caused by third parties.

SECTION 8 – EXCHANGES, RETURNS, AND REFUNDS

Our return policy lasts 30 days. Products must be unused and in their original packaging to be eligible for an exchange or return. Refunds will be processed through the original payment method and may take 3 to 5 business days.

SECTION 9 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, the use of the website or its content is prohibited for the following purposes:
(a) For any illegal or unauthorized purpose.
(b) To solicit others to perform or participate in unlawful acts.
(c) To violate any regulation, rule, international, federal, state, provincial, or local law, or ordinance.
(d) To infringe upon or violate our intellectual property rights or the rights of others.
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability.
(f) To submit false or misleading information.
(g) To upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other sites, or the Internet.
(h) To collect or track the personal information of others without their consent.
(i) To spam, phish, pharm, pretext, spider, crawl, or scrape.
(j) For any obscene or immoral purpose.
(k) To interfere with or circumvent the security features of the Service, any related website, other sites, or the Internet.

We reserve the right to suspend the use of the Service or any related website in case of violation of any of these prohibited uses.

SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the use of our service will be uninterrupted or error-free. We will not be liable for any direct or indirect damage or loss resulting from the use of our services or products.

SECTION 11 – PERSONAL INFORMATION

Your personal information will be handled in accordance with our Privacy Policy.

SECTION 12 – APPLICABLE LAW AND JURISDICTION

These terms will be governed and interpreted in accordance with the laws of Puerto Rico.

SECTION 13 – CHANGES TO THE TERMS OF SERVICE

We reserve the right to update or modify these terms at any time. It is your responsibility to review this page periodically for any changes.

SECTION 14 – CONTACT INFORMATION

For any questions about these terms, you can contact us at thesocietyfitness@gmail.com.

SECTION 15 – EXCHANGES, RETURNS, AND REFUNDS

Returns
Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
If you wish to change size or model, once you receive your package, you must request a return and make a new purchase. Exchanges are only valid for another item of equal value; in case you choose a more expensive item, you must cover the difference.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.

We cannot process refunds or returns in the following cases:

  • The product shows obvious signs of use.
  • The product is not in perfect condition.
  • The product is not in its original condition, is damaged, or missing parts for reasons not due to us.
  • The product is returned more than 30 days after shipping.

Shipping for Returns
To return your product, you must contact us at thesocietyfitness@gmail.com. We will provide you with the necessary instructions to proceed with the return. The customer will be responsible for covering the shipping costs associated with the return of the product.

Refunds
Once we receive and inspect your return, we will send you an email notifying you of the receipt of the returned item, as well as the approval or rejection of your refund.

If the refund is approved, a credit will automatically be applied to your credit card or original payment method, which should reflect in your account within 3 to 5 business days.

Late or Missing Refunds
If you haven’t received your refund yet, follow these steps:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank, as processing time may vary before the refund is available.

If you’ve done all of this and still haven’t received your refund, please contact us at thesocietyfitness@gmail.com.